Recreation and Culture Levels of Service Public Survey
The City of Thunder Bay’s Recreation & Culture Division offers programs and services for people of all ages! The City supports recreation program delivery in Arenas and Stadia; Aquatics & Wellness; Children & Youth; and Community, Older Adults & Child Care Centres.
The City of Thunder Bay strives to measure the services that our citizens are receiving, and how effective we are at delivering those services. These measures relate to how citizens feel about the City’s services in terms of their quality, reliability, accessibility, responsiveness, sustainability and of course, their cost. This will allow the City to measure these levels of service to ensure a clear understanding of how the citizens feel about the services and the value for their tax dollars. This survey will be used to track citizen satisfaction with Recreation and Culture services over time.
Throughout the planning process, your thoughts, opinions and satisfaction levels will be used to shape the plan, priorities and strategies for future levels of service.