Program and Service Review

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Grant Thornton's Phase Two Report on the City of Thunder Bay Program and Service Review is now complete and was presented to City Council at Committee of the Whole on Monday, June 22, 2020.

Share Your Feedback:

  • Login and provide your general comments below. The Phase Two Report will be available for public review and comment until July 31, 2020.

All feedback will be shared with City Council. A special Committee of the Whole meeting in September will be established for Members of Council to discuss the public feedback and recommendations in the Report.

Council meetings can be watched online (Mondays at 6:30 pm) and are also aired live on Shaw TV Cable 10 and Tbaytel Digital TV on Channel 110.


About the City of Thunder Bay Program and Service Review:

The City of Thunder Bay has engaged Grant Thornton LLP to conduct a Review of City Services. The purpose of the review is to gain further understanding of specific services provided by the City and provide information for council and administration to make informed strategic choices regarding those services. Responding to pressures for greater efficiency, effectiveness in service delivery, improved performance and sustainability, the review will identify current services and their delivery, potential changes to delivery methods, and/or service levels, and recommend opportunities for improvement or cost-effectiveness.

The review process will identify opportunities and provide recommendations for changes, expansion, reduction, elimination and alternate service delivery models.

Phase One was completed in November 2019 and the Phase Two Report in June 2020.

Grant Thornton's Phase Two Report on the City of Thunder Bay Program and Service Review is now complete and was presented to City Council at Committee of the Whole on Monday, June 22, 2020.

Share Your Feedback:

  • Login and provide your general comments below. The Phase Two Report will be available for public review and comment until July 31, 2020.

All feedback will be shared with City Council. A special Committee of the Whole meeting in September will be established for Members of Council to discuss the public feedback and recommendations in the Report.

Council meetings can be watched online (Mondays at 6:30 pm) and are also aired live on Shaw TV Cable 10 and Tbaytel Digital TV on Channel 110.


About the City of Thunder Bay Program and Service Review:

The City of Thunder Bay has engaged Grant Thornton LLP to conduct a Review of City Services. The purpose of the review is to gain further understanding of specific services provided by the City and provide information for council and administration to make informed strategic choices regarding those services. Responding to pressures for greater efficiency, effectiveness in service delivery, improved performance and sustainability, the review will identify current services and their delivery, potential changes to delivery methods, and/or service levels, and recommend opportunities for improvement or cost-effectiveness.

The review process will identify opportunities and provide recommendations for changes, expansion, reduction, elimination and alternate service delivery models.

Phase One was completed in November 2019 and the Phase Two Report in June 2020.