Citizen Satisfaction Survey

The City commissioned Ipsos, a professional public opinion research company, to conduct our 2019 Citizen Satisfaction Survey. The survey was conducted for two weeks in April, via telephone, to a random selection of residents.

The survey included a wide range of topics such as the most important issues facing the community, quality of life in Thunder Bay, satisfaction with municipal services, and others. This survey was an opportunity for citizens to have their voice heard and to speak out on important community issues.

An online version of the Citizen Satisfaction Survey was also made available to residents until the end of April. This provided an opportunity for those not contacted by telephone to share their input.

The survey is now closed. Thank you to all residents who participated.

A presentation of Key Findings was presented to City Council on May 6, and can be found in the Document Library to the right.

A final report will be available soon.

Background

The Citizen Satisfaction Survey is conducted every two years. View the results from past surveys in our Document Library.


The City commissioned Ipsos, a professional public opinion research company, to conduct our 2019 Citizen Satisfaction Survey. The survey was conducted for two weeks in April, via telephone, to a random selection of residents.

The survey included a wide range of topics such as the most important issues facing the community, quality of life in Thunder Bay, satisfaction with municipal services, and others. This survey was an opportunity for citizens to have their voice heard and to speak out on important community issues.

An online version of the Citizen Satisfaction Survey was also made available to residents until the end of April. This provided an opportunity for those not contacted by telephone to share their input.

The survey is now closed. Thank you to all residents who participated.

A presentation of Key Findings was presented to City Council on May 6, and can be found in the Document Library to the right.

A final report will be available soon.

Background

The Citizen Satisfaction Survey is conducted every two years. View the results from past surveys in our Document Library.