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The Citizen Satisfaction Survey is hosted online through Zencity, a third party, and ran from August to September 2023. The next survey is running until the end of March 2024. Residents are invited tocomplete the surveyand share your satisfaction levels with the City.
It will also run online through targeted advertising to reach the citizens of Thunder Bay so all voices are heard.
Results from the survey help administration monitor and understand local priorities and concern on a wide range of City services while assessing the local quality of life.
The citizen satisfaction survey touches on areas including housing, transportation, recreation, and public safety. The survey is one of our key performance indicators that we will use to monitor and track progress of our Strategic Plan.
The Citizen Satisfaction Survey is hosted online through Zencity, a third party, and ran from August to September 2023. The next survey is running until the end of March 2024. Residents are invited tocomplete the surveyand share your satisfaction levels with the City.
It will also run online through targeted advertising to reach the citizens of Thunder Bay so all voices are heard.
Results from the survey help administration monitor and understand local priorities and concern on a wide range of City services while assessing the local quality of life.
The citizen satisfaction survey touches on areas including housing, transportation, recreation, and public safety. The survey is one of our key performance indicators that we will use to monitor and track progress of our Strategic Plan.
Citizen Satisfaction Survey is currently at this stage
This consultation is open for contributions.
Under Review
this is an upcoming stage for Citizen Satisfaction Survey
Contributions to this consultation are closed for evaluation and review. The project team will report back on key outcomes.
Final report
this is an upcoming stage for Citizen Satisfaction Survey
The final outcomes of the consultation are documented here. This may include a summary of all contributions collected as well as recommendations for future action.
The Citizen Satisfaction Survey is hosted online through Zencity, a third party, and ran from August to September 2023. The next survey is running until the end of March 2024. Residents are invited to complete the survey and share your satisfaction levels with the City. 
